FAQ — COVID-19
UPDATED MONDAY, APRIL 15
The following FAQ have been developed to aid students in navigating the evolving and unprecedented situation, surrounding COVID-19.
We appreciate your patience and understanding as we continue to determine how best to adhere to advice from Public Health and make decisions in the best interest of students.
Please ensure that you are regularly checking your STU email for general updates from the university and course-related updates from your professors. Please also be sure to check Moodle and WebAdvisor regularly during this time.
Will students be offered a Pass/Fail grading option?
Yes. Due to the ongoing disruption caused by the situation surrounding COVID-19, the University is making changes to the grading system for this semester. Bachelor of Arts students are able to opt for a Pass/Fail grading option. Please note that if you choose the Pass/Fail grading option, you will still be graded on the full course requirements (which the professor may have modified after March 13). Pass/Fail grading does not mean that your term ended on March 13. To earn a Pass grade, you must achieve a minimum grade of 50% on the full course requirements.
IMPORTANT: If you are considering the Pass/Fail option, please read the full details on Pass/Fail grading carefully so that you understand all the implications of Pass/Fail grading.
What is happening with classes?
Effective Monday, March 16, all in-person classes are suspended for the remainder of the term. All classes will be cancelled from Monday, March 16 through Friday, March 20—no classes will be held, and no assignments or tests will take place during this time. Classes will resume on Monday, March 23 through online/remote delivery.
What does online/remote delivery mean for each of my classes?
The March 16-20 period will be for students who wish to leave campus/Fredericton for home. These days are also for professors to work through how their classes can be delivered online/remotely. Each class will be handled in a way that makes sense for the course and professor. Professors will be in contact with students about the specifics of each class via STU email, Moodle, and/or WebAdvisor. Please check all of these platforms often.
How will I take my exams?
There will be no in-person exams. Professors will determine the form of final evaluations and communicate directly to students. Check your STU email, Moodle, and/or WebAdvisor often for updates about your courses.
Is the term shortened/altered?
The term will remain unchanged in duration, with “classes” ending April 9 and the “exam period” ending April 21. Given the circumstances, the last day to hold tests in first semester has been moved to Friday, April 3. Please note that due to the extreme circumstances, students may withdraw from Winter courses and full-year courses via WebAdvisor without academic penalty up to and including the last date of the Winter term, Thursday, April 9, 2020.
Will professors still have in-person office hours?
To avoid gatherings, professors will not be holding regular office hours for the remainder of the term. Students are encouraged to reach out to their professors directly and come up with a way to discuss course-related questions/concerns.
I am a post-degree student. What does this mean for my program?
School of Education and School of Social Work students should wait to hear from their respective programs directly about how this affects their terms. These programs are currently working on contingency plans.
Will Spring Convocation still take place in May?
Spring Convocation has been postponed. We will communicate more details as they become available.
Will intersession and summer session be affected by this?
Intersession and Summer Session courses will be delivered remotely. There is a tremendous range of courses available to students and each course is being designed with flexible delivery models that may be appealing to your schedule. These courses help to fulfill Bachelor of Arts degree majors/minors/group credit requirements or a required teachable for admission to the School of Education.
When will upper-year students be able to register for the 2020-2021 academic year?
Upper-year course registration has been rescheduled, and will run Friday, March 27 through Tuesday, March 31. Students with 84+ potential credit hours* are able to register at 8:00 am on Friday, March 27. Students with 48+ potential credit hours* are able to register at 8:00 am March 30. All remaining students will be able to register at 8:00 am, Tuesday, March 31. First-year course registration dates have not been set.
*Potential credit hours are calculated by adding the number of credits successfully completed with the number of credits currently registered for in this semester (January – April).
Will there be any reimbursements related to tuition?
Given that we expect to complete the term and students will receive academic credit for their work, there will be no reimbursements related to tuition.
How will I return my library books?
Students can physically drop items off at any libraries external drop box and can also renew online if they still need the books. The renew books link is just under the image banner on the UNB Library’s website. You would just need to sign in using your STU login.
Fines will be suspended for items from the main circulating collection that are due from March 14, 2020 to May 1, 2020. The suspension of fines accrued during this period will be automatic. Please remember to return any physical items to the libraries when you are done with the book/can return them; there are return bins at every location.
The library also has resources on their website, including a chat function: www.lib.unb.ca
Student Support Questions
Can I still access Student/Registrar Services—Accessibility Services, The Writing Centre, Academic Advising, etc.?
We are scaling our on-campus staffing to an essential services model with offices staffed to a minimum and with a number of employees working from home. This is at the direction of Public Health and is to practice social distancing and prevent the spread of COVID-19. Campus offices will remain open for essential services only. Offices are currently determining how best to accommodate students online/remotely. If you have appointments with these offices—or would like to make one—please contact the office directly to coordinate how that will work for you.
- Registrar’s Office: firstname.lastname@example.org
- Academic Advising: email@example.com
- The Writing Centre: firstname.lastname@example.org
- Accessibility Services: email@example.com
- Residence Life: firstname.lastname@example.org
- Learning Strategy Services: email@example.com
- Mental Health: firstname.lastname@example.org
- Indigenous Student Services: email@example.com / firstname.lastname@example.org
- Career Development and Financial Aid: email@example.com
- International Student Services: firstname.lastname@example.org
- LGBTQIA2S+ Wellness: email@example.com
Can I still access the on-campus pharmacy and health clinic?
The on-campus Pharmacy will provide 30-day re-fill of any prescription necessary without a doctors’ appointment. Please find a poster that outlines the scope of their services and hours during this essential services model. Pharmacy Poster
Student Health will continue to provide primary health care for students who are remaining and have no health care provider. Appointments will be by phone. The clinic is locked, but staff are working behind closed doors. To start appointments are being booked on Tuesday and Thursdays. Call us at 453-4837.
Residence Life / Food Services Questions
Will residences remain open?
Residences and food services remain open for students who have not been able to leave campus/Fredericton. All remaining residence students have been moved to Rigby Hall. Residences has moved to 21 quiet hours and is now alcohol and substance free. No external guests are permitted in residence. Residence students should communicate directly with the Residence Life Office.
How do I move out of residence?
Students remaining in residence past March 22 will need to communicate directly with the Residence Life Office about their plans moving forward.
Will the dining halls remain open? What about Tim Horton’s, Subway, and Java Moose still be open?
The George Martin Hall Dining Hall is closed. Food Service at Rigby Hall will be by take-out only as per Aramark Canada’s directive after the State of Emergency was declared.
Brunch: 10:30 am to 1:00 pm
Dinner: 4:30 pm to 6:00 pm
Will there be reimbursements related to residence/food services if I leave early?
Reimbursement details for residence students who left residence by Sunday, March 22 have been sent to residence students directly.
J.B. O'Keefe Fitness Centre
Can I still access the J.B. O'Keefe Fitness Centre?
In response to a recommendation from the Chief Medical Officer of Public Health, the J.B. O'Keefe Fitness Centre will be closed effective March 16 at 5 pm.
Memberships will be put on hold during this time. Any other issues associated with this decision, including memberships, gym rental and recreational programs, will be addressed at a later date.
Will any events be taking place in the next few weeks?
All discretionary campus events scheduled up to April 9 are cancelled. The planned early graduation events, such as the T-Ceremony and Grad Dinner, are being postponed. Events scheduled after April 9 will be assessed at a later date.
I have recently returned from international travel—what should I do?
Per recommendations from Public Health, if you have recently returned from international travel, you should self-isolate for 14 days and self-monitor for any symptoms.
Where should I go for updates on COVID-19?
We strongly encourage students to listen to advice from Public Health to help prevent misinformation about COVID-19. You should reference only trustworthy sources, such as Federal and Provincial Public Health websites/social media.
What precautions can I take to stay healthy?
To prevent the spread of any illness, including respiratory viruses like COVID-19, below are some basic precautions you can take. A more comprehensive plan is available at www.gnb.ca/coronavirus.
- Wash your hands frequently for at least 20-30 seconds using soap and water.
- Do not touch your eyes/nose/mouth with unwashed hands.
- When you sneeze or cough, cover your mouth and nose with a disposable tissue or the crease of your elbow, and then wash your hands.
- Stay home when you are ill to avoid spreading the illness to others.
- Distance yourself socially (stay home; avoid having visitors to your home).
- Avoid close contact with people who are sick with an infection.
- Read through Public Health Advice on Self-Isolating
Contact / Resources
Still have questions? Please e-mail: firstname.lastname@example.org
St. Thomas University Official Accounts
Official Public Health Accounts